Tailor made projects
PROGRAMMING LANGUAGES AND DEVELOPMENT TEAMS
Design and creation of technological solutions for particular needs in your company.
Interact with our services
Services performed by our team of professionals.
consulting
consulting
To identify the processes that require automation and customized projects. Consulting will allow you to implement your digital transformation plans in your company.
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Implementation and Training
Implementation and Training
Implementation of projects led by process automation platforms (Workflow, BPM, RPA, AI, ChatBots, IOT, etc).
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DevOps Support and Operations
DevOps Support and Operations
Support and monitoring of IT projects for the correct management in development, test and production environments.
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Staffing
Staffing
Efficient management and identification of IT teams to provide a fast service in your company. Our staff has the best IT Talent, generating a competitive advantage for your business. We create unique experiences in technology for our clients’ needs. Project management / tailor-made projects / headhunting
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Discover our quality in solutions
With Bprosys you can develop your custom projects, reliably and without limitations.
Process automation (BPM/BPA)
We have mission-critical vertical processes and solutions, with high human interaction collaborating between departments and systems. Integrate low-code platforms that help improve your business in an optimal way.
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Processes automated
Bprosys bets on automation platforms easily accessible to its customers, creating the best solutions for its customers. Discover the projects Bprosys is working on.
We have platforms working in
Partners
Casos de éxito
1. Payment orders and reimbursement for Multinationals.
Among the most common uses of the platforms are order-to-cash processes including collections, resource applications and service desk. Through our partners, a high degree of process vi sibility and clear data was ensured so that they could coordinate their operations. The platform enabled the teams to automate the sorting and routing of email queries, improving the time to action.
- Requests arriving in 20 inboxes are forwarded to the platform and given a maximum response ti me depending on the type of query.
- Categorization of requests, forwarding them to those responsible for each category.
- Real-time reporting with segmented metrics and data.
- Optimized request approval processes, with responses in less than 48 hours.
Result:
- 87% reduction in escalations to the customer since the platform was implemented.
- 50% improvement in problem resolution through customer service.
- 91% increase in optimal response times for inquiries (from 25 days to less than 48 hours).
2. Improved customer service through bots.
The use of Chat-Bots are more common than we think. Companies that handle customer service certainly use them as a filter, but this company that sells technology wanted to incorporate a bot that was easy to program and had its data stored instantly. Bprosys ensured a high degree of visibility into the process and clear data so they could coordinate their operations, so they got the following results:
- Chat requests outside of business days are forwarded to the platform and given a response time based on the type of query.
- Categorization of requests, creating sections for answers and common questions.
- Real-time reporting with segmented metrics and data.
- Customer service processes where a human advisor is dispatched instantly.
Digital workforce
Robot solutions that mimic behavior while performing a task. RPA (Robotic Process Automation), Chatbots and Artificial Intelligence.
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Processes automated
Bprosys bets on Digital Workforce for its customers, creating the best solutions for its customers. Discover the projects Bprosys is working on.
We have bots working in
Partners
Success stories
1. Bank reconciliation and order registration
A company wanted to perform an automated online bank reconciliation process, based on the information received from its financial cooperatives and other entities. In addition, it wanted to perform a validation between its payment system and SAP in order to have control of its liquidity, cash inflows and outflows.
– Together with our partner, we generated the reading of movements of the different banks and postings in their payment system and in SAP.
– In addition, we generated the reading of movements of the different banks and postings in their payment system and in SAP.
- 100% automated process.
- 93% reduction in execution times.
- 0% error in bank reconciliation.
2. Judicial withholdings
Banks and financial institutions are forced to seize and/or suspend accounts due to court orders, whether for criminal reasons, non-payment of pensions or other types of lawsuits. This is a manual process that involves many hours of work and management of manual procedures.
Today, it is possible to automate this process. Banking institutions are able to retain banking transactions in a timely manner, reducing SLA non-compliance through Bprosys.
- A bot is integrated to scan and read stored documents.
- The process is automated by 84%.
- Fines corresponding to SLA non-compliance are reduced to 0.
Artificial intelligence & ML
Vertical solutions for visual, language, speech, voice and decision making business needs.
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Processes automated
Bprosys bets on Digital Workforce for its customers, creating the best solutions for its customers. Discover the projects Bprosys is working on.
Partners
Success stories
1. Use of cloud
This bank looked to Artificial Intelligence as a way to organize its data and regulate procedures. his bank chose to keep their IT infrastructure on-premises through cloud to feel confident that they had full control over data security and privacy.
The bank concluded that, by using the cloud, it will have an opportunity for agility that will allow it to anticipate the future banking needs of its customers, putting it at the forefront of competitiveness
Result
- Business competitiveness vis-à-vis other banks.
- Offer new products to customers through digital channels.
- Better detects threats and responds faster.
- Increased its planned product launches from 2 years to 9 months.
2. Business flexibility with AI
This company is dedicated to insurance and risk. It operates mostly in Colombia and Argentina. In Latin America, it has about 17 million customers.
Looking for more flexibility in its daily operations, this company identified in AI the technology to work more efficiently and focused on its customers. It came to the conclusion to apply Amazon Connect together with AWS Lambda. Currently, it can predict what the customer wants to do and give it to them in a faster and easier way.
Result
- Flexibility in customer deployments
- 30% increase in operational efficiency
- Innovative competitiveness against other companies
- Prediction of customer needs
Analytics & Big Data
Vertical solutions for specific business needs. Collections, Digital Identification, CRM, HR Management and Payroll.
This solution is integrated together with automation, involving Hardware components that allow us to have a digital reading of the real world and act.
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Processes automated
Bprosys bets on Digital Workforce for its customers, creating the best solutions for its customers. Discover the projects Bprosys is working on.
Partners
Success stories
1. Real-Time Solutions
An investment company manages billions of dollars in assets for large investors. It wanted to leverage AWS to create new applications and analytics solutions that had efficient, real-time data access from large mainframe systems.
Solution
Replicate near real-time mainframe data on AWS, making it available to application developers and analytics users, offloading queries and reducing costs. This company selected Bprosys with its Change Data Capture (CDC) technology.
Result
- 60 million data updates at 11 p.m. every night.
- The company’s adoption of the cloud data platform increased by 100%.
2. Optimization of banking services
Domestic banks play a critical role in the financial market ecosystem. In addition to being a trading platform, they are entrusted with the key responsibility of regulating trading members and listed companies. It spends considerable resources and time and deploys technology significantly to manage its regulatory function.
The entity uses one of our partners to integrate data entries from numerous databases. This enables associations to be made from multiple data sets, allowing the entity to generate insights from all of its data collectively and run comprehensive reports for regulatory purposes. These associative insights integrated into your dashboards help the team identify actionable alerts and make informed decisions.
- Reduces manual labor from 6 hours to 20-35 minutes
- Saves 75% of time getting results
- Helps teams improve efficiency by 80% by facilitating data analysis and improving decision-making capabilities.
Tailor made projects
Development of customized projects, creation of technological and staffing solutions for the particular needs of each company.
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Faster than one person
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Hours saved
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Processes automated
Bprosys bets on Digital Workforce for its customers, creating the best solutions for its customers. Discover the projects Bprosys is working on.
Partners
Success stories
1. Use of cloud
This bank looked to Artificial Intelligence as a way to organize its data and regulate procedures. his bank chose to keep their IT infrastructure on-premises through cloud to feel confident that they had full control over data security and privacy.
The bank concluded that, by using the cloud, it will have an opportunity for agility that will allow it to anticipate the future banking needs of its customers, putting it at the forefront of competitiveness
Result
- Business competitiveness vis-à-vis other banks.
- Offer new products to customers through digital channels.
- Better detects threats and responds faster.
- Increased its planned product launches from 2 years to 9 months.
2. Business flexibility with AI
This company is dedicated to insurance and risk. It operates mostly in Colombia and Argentina. In Latin America, it has about 17 million customers.
Looking for more flexibility in its daily operations, this company identified in AI the technology to work more efficiently and focused on its customers. It came to the conclusion to apply Amazon Connect together with AWS Lambda. Currently, it can predict what the customer wants to do and give it to them in a faster and easier way.
Result
- Flexibility in customer deployments
- 30% increase in operational efficiency
- Innovative competitiveness against other companies
- Prediction of customer needs
About us
We are a services company focused on transforming business performance by automating processes and employing digital labor for a wide range of industries.
Automating processes is in our DNA
We support our clients from the creation of a roadmap towards the digital transformation of their operations, to the implementation and support of their automations supported by different types of platforms.
Digital Workforce to increase productivity.
Using software robots, chatbots and artificial intelligence, our clients can delegate their tasks to an autonomous digital workforce, increasing productivity and service capacity.
Discover our capabilities
Experiences of our company
Analytics & BIG DATA
DATA ANALYSIS, VISUALIZATION DASHBOARDS
Transforming data into information to facilitate decision making
Artificial intelligence & ML
VISION, LANGUAGE, SPEECH (VOICE) AND DECISIONS
Software that mimics the way people analyze and make decisions.
Process Automation
BPM, CRM, WORKFLOWS, RAPPID APPLICATION PLATFORMS
Platforms to create tailor-made processes with the best quality
Digital Workers
Software Robots, Chatbots and Extracting Data from Docs
Software doing the tasks for people to streamline the process and increase productivity
Our Clients
They have believed in our talent.
What our clients say
Sector Financial
Our connection and work with Bprosys has existed since January 2017. It arises from the need to have IT personnel for our development projects and to migrate all the information that we had physically to a computing cloud to optimize our company. The result of this project has been excellent, due to the IT team that provided us with Bprosys.
Government institution
Bprosys is a company dedicated to creating experiences with its quality services in Technology, which provides satisfaction and helps the client when requesting any requirement. In our RPA projects, the IT Staffing team brings great experience in programming that is implemented with great support.
Administrative Sector
During this time that we have shared with the Bprosys IT Staffing team, we have found a high degree of professionalism in terms of their work, highlighting: Attention to detail, quick learning of topics unrelated to programming, reading, understanding and fast documentation.
