Portfolio Recovery

Collections Process Automation

¿ARE YOU LOOKING TO REDUCE YOUR COLLECTION TIMES?

We help companies with our technology and services to increase the collection and reduce the effort thanks to automation. Schedule a meeting

Or contact us: email: [email protected] | tel: +507-66741421

¿ESTÁS INTERESADO EN AUTOMATIZAR LA GESTIÓN DE COBROS?

Ayudamos a su empresa en la implementación de una estrategia digital de cobros para reducir los plazos de recolección. Agenda una reunión con nuestros especialistas.

O contáctenos:  email: [email protected] | tel: +507-66741421

Muchas veces no se trata de reemplazar sus sistemas actuales, sino de complementarlos con nueva tecnología y procedimientos que faciliten la integración e interacciones humanas en el proceso.

GETTING PAID ISN'T EASY, ESPECIALLY NOW

Without a digital execution strategy, you won’t be able to absorb the volume of work coming in and your recovery rate will drop.

WE KNOW THE CONCERNS OF COLLECTIONS MANAGEMENT

  • General management is not going to give you more budget, but they expect you to reduce delinquency and now you have a larger receivables portfolio and more work to do.
  • Instead of having your agents spending most of their time on the phone negotiating with customers, they are doing manual tasks that steal management time.
  • You also have a lot of additional manual tasks due to new changes in collection policies and procedures.
  • You are concerned about the re-classification of your portfolio and how to serve each segment with a differentiated strategy.
  • With so many changes, how are you going to effectively measure your agents, even if some of them work remotely?
  • How are you going to increase the number of effective contacts in the same amount of time? without achieving this, your attention queue will only grow.
  • How are you going to reduce the time it takes to locate information requested by customers when today you have to go to multiple systems?
  • How do you get ahead of the customer and intervene before they fall into arrears?
  •  

WE KNOW HOW TO REDUCE YOUR COLLECTION TIMES

  1. Hacemos un proceso consultivo donde le ayudamos a levantar sus estrategias de cobros
  2. Apoyamos la ejecución de estas estrategias con nuestra plataforma tecnológica ya sea en la nube o desde sus instalaciones
  3. Sincronizamos la información de las cuentas por cobrar y la gestión de cobranza…. no tiene que espera a fin de mes o hacer procedimientos manuales, tenemos varias formas para ayudarle.
  4. Facilitamos los indicadores de gestión para permitir medir y ajustar sus estrategias progresivamente mientras logra sus metas.
 
  •          You don’t have to wait until the end of the month to have updated information from the IT area.

    ·         You don’t have to run multiple reports to find out how your portfolio is doing and how your agents are performing.

    ·         You don’t have to spend long hours setting up excel files for interfaces and coordination of collection agents.

    You will have a clear view of your collections management and feel that you are in control.

Our PAYME technology platform is an important pillar in the execution of this digital strategy that is conceptualized in a modular way.

It allows you to segment your portfolio of delinquent accounts and parameterize different strategies for each type of segmentation you define, thus automating and standardizing your collection processes.

Master

The Software Brain

Here you can segment your portfolio and define strategies for each segment through simple parameters.

A complete x-ray of the position of your customers in relation to their debts acquired with the company.

Customers

Management

The defined strategies are managed through dynamic and static work lists, which can be assigned to a group of people or to a specific person.

Designed for the administration of operational tasks derived from the institution’s collection actions, through workflows.

Operative

Legal

Facilitates the management of your legal processes. A follow-up workflow according to the defined activities.

You will be able to generate management indicators to manage the collection actions executed through the other modules.

Metrics