Invoice Processing Optimization: A Success Case with RPA
Learn how we helped a leading US healthcare company process more than 800,000 invoices annually efficiently, reducing the required time by 70% and improving accuracy by 85%.
Discover how we automated P2P invoice processing with impactful results.
Founded over 70 years ago, the company, in the healthcare sector, has grown to become a significant global enterprise. It boasts more than 90,000 employees across various business units serving clients in 50 countries. The company and its team faced tough challenges during the COVID-19 pandemic by ramping up efforts to support the pharmaceutical industry. In response, the team sought ways to automate routine yet critical tasks. One particular area of concern was managing invoices and supplier payments.
Addressing Critical Challenges with RPA
During the pandemic, we faced a challenging situation, especially in invoice management and supplier payments. With thousands of suppliers sending semi-structured data in different formats, manual extraction of information from PDFs became a cumbersome and error-prone task. Even in normal times, these are highly manual, repetitive, and time-consuming tasks. Our team recognized the urgent need to identify and automate key processes to maintain operational efficiency.
Invoice Processing Reduction
Precisión en la recolección de datos
Data Collection Accuracy
Precisión en la recolección de datos
Straight-Through Processing
Aumento productividad
Tangible Results and Immediate Benefits
Since its implementation, the results have been striking. With a 70% reduction in the time required to process invoices, and approximately 53% of all invoices being handled without human intervention, we have significantly alleviated the workload of our clients. Additionally, we have successfully processed over 820,000 invoices annually, demonstrating our ability to handle large volumes of work efficiently and accurately.
Lessons Learned and Future Vision
We have learned that the key to success lies in gradual and transparent implementation. We divide our efforts by region, providing real-time quality controls and performance metrics to ensure the trust of all stakeholders. Furthermore, we are committed to continuous improvement, using feedback from our users to drive innovation and expand our solutions into areas such as customer care and order management.
Why Choose Us?
We handle large volumes of data efficiently and accurately.
We optimize your operations for maximum performance.
Trust in our technology for accurate and reliable results.
Free your team from repetitive tasks and allow them to focus on strategic activities.
Optimize your Business Efficiency today!
Discover how RPA can accelerate your processes, free up valuable time, and save costs.
FAQ
RPA is particularly effective for repetitive and regulated processes. Tasks such as data entry, report reconciliation, and human resources process management are often ideal candidates for automation through RPA.
Unlike traditional automation, which often requires modifications to IT infrastructure, RPA allows processes to be automated using software robots that mimic human actions in the user interface. This means that RPA can be easily integrated with existing systems without the need for significant changes.
Implementing RPA can lead to significant improvements in operational efficiency, error reduction, increased productivity, and the freeing up of resources for more strategic tasks. Additionally, RPA operates 24/7, enhancing the speed of process execution.
Not necessarily. While some complex implementations may require more advanced technical skills, RPA tools are designed to be used by business professionals without deep technical training. The user-friendly interface makes it easy to create and manage software robots.
RPA solutions typically include advanced security features such as data encryption, user authentication, and activity auditing. Furthermore, since software robots operate in the user interface, they do not directly access databases, which can reduce security risks associated with other forms of automation.
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